SMS Terms and Conditions


Terms and Conditions govern your use of our services, including technical support via SMS. By using our services, you agree to comply with these terms. Services Provided Encompass Connect is a technology company offering technical support to our clients using SMS technology. Our services include providing technical support through SMS, offering assistance with technical issues, and providing updates related to our support services.

SMS Opt-In and Opt-Out Policy

Opt-In: By providing your mobile phone number and opting in, you consent to receive SMS messages from Encompass Connect. To opt in, check the appropriate box on our sign-up form. If you encounter any issues with opting in, our technical support team is here to help. You can reach us at or call 312-962-0330 for assistance.

Opt-Out: You may opt out of receiving SMS messages from Encompass Connect at any time. To opt out, simply text "STOP" to 312-962-0330. If you opt out, you will no longer receive SMS messages from us unless you re-subscribe to such services.

Costs: All costs associated with receiving a text message are the responsibility of the individual receiving the message. Receiving mobile text messages from Encompass Connect is completely free of charge. However, message and data rates may apply from the wireless carrier. Supported carriers include: AT&T, Sprint, T-Mobile*, Verizon Wireless, Cricket, U.S. Cellular, Virgin Mobile USA, AWCC, Boost, Carolina West Wireless, Cellcom, Cincinnati Bell, ClearSky (GetLisa), C-Spire (Cellular South), Google Voice, Interop, nTelos, and Metro PCS. *T-Mobile is not liable for delayed or undelivered messages.

Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You must not use our services for any fraudulent or unauthorized purposes, including but not limited to spamming, solicitation, or personal matters unrelated to theservices provided by Encompass Connect.

Confidentiality and Privacy

All mobile information you share with Encompass Connect will remain confidential and will only be used by Encompass Connect representatives to assist you. We do not share phone numbers with external sources. Please review our Website Privacy Policy for more details on how we collect and use information.

Limitation of Liability

Encompass Connect is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services. We do not guarantee the availability, accuracy, or reliability of our SMS services.

Modifications to Terms

Encompass Connect reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes by updating the terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Encompass Connect is headquartered, without regard to its conflict of law principles.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Encompass Connect